Listed below are questions frequently asked of our customer service department. If you don’t see your question answered here, please visit our Contact Us page to request more information or call our customer service department at 888-792-8588.

No appointments are necessary, walk-ins are always welcome at Stanton Optical. But should you like to schedule your exam for a particular date and time, go to our schedule eye exam page.

Unfortunately the way the free eye exam works is, it is free with your purchase of glasses. If you only need an eye exam, they cost approximately $45. Call your local Stanton Optical store for further details.

We do have Gift Certificates available at our Stores. Please stop in to your local Stanton Optical. A gift certificate is an awesome idea for the holidays, birthdays or anniversary presents.

Visit our locations page to see the days and hours of operation for your local Stanton Optical store.

Our Customer Service staff is available to answer your questions and look into the status of your order. They can be reached at 888-792-8588 from Monday – Friday at 9:00 am – 6:00 pm EST.  In order to better serve you, please have a copy of your order available. If you are calling after hours, please leave us a detailed message and we will return your call on the next business day. You can also email us.

At Stanton Optical, we make sure that you receive all the insurance benefits available to you. We accept most forms of insurance, visit our vision insurance page or contact your local store for details on which insurance plans they accept.